17hats Alternatives for Photographers
A fair look at 17hats, who it suits, limits worth checking, the main alternatives for photographers and how to move your records without disruption.
17hats is a business management tool that serves many kinds of small creative business, photographers among them. If you are looking at alternatives, the useful question is not which tool is best but which one fits how you work. This post covers who uses 17hats, the limits to check in any tool of its kind, the alternatives, how to compare and how to switch. We make ClickBook and say so where it appears. We do not quote prices for other products; check each vendor's site for current ones.
Who uses it
17hats is generally described as an all-in-one tool for small businesses, with leads and clients, quotes and invoices, contracts, scheduling, and a way to track projects and money. It is used by photographers, designers, consultants and other service providers.
That breadth is its strength. If you run more than one kind of business, or you want one system that is not tied to photography terms, a general tool can fit. Setup usually involves building your own templates for forms, emails and workflows, which gives control but takes time.
Features and plans change, so read the vendor's pages for what is current. Ask in particular about what is included at the plan you would need and what is not.
Limits to check
Any general-purpose tool has questions worth asking when you run a photography studio. These are things to test, not criticisms.
- Photography structure. Can a client choose a package and add-ons and see the price change, or does that need a custom set-up?
- Payment plans. Do due dates follow the event date if it moves, or do you edit them by hand?
- Payment processing. Which gateways are supported, and are there fees on top of the gateway's? Can you record bank transfers, cash and UPI?
- Crew and call sheets. Can you assign people to a shoot and share a call sheet?
- Editing and delivery. Is there a way to track a gallery from editing to client review to delivery?
- Team access. Can editors and freelancers see only their own work, without prices?
- Finance views. Can you see collected, outstanding and overdue, and profit per job?
- Mobile. Does it work well for a client signing on a phone?
- Region. Does it handle your currency, tax and local payment habits?
- Support and export. How quickly can you get help, and can you take your data with you?
Test each by running one imagined wedding through it, from the first inquiry to the final payment.
Alternatives
Options fall into a few groups. Descriptions are general; check each vendor for details.
- Other general small-business suites, such as HoneyBook and Dubsado, which are popular with creatives and offer flexible forms and automations.
- Photography-specific CRMs, such as Sprout Studio and Studio Ninja, built around leads, bookings, contracts and invoices for photographers. See Sprout Studio and other CRMs.
- Gallery-led tools, such as Pixieset, which began with galleries and offers studio features around them.
- Spreadsheets with a calendar and a payment tool. Cheap and flexible, but they rely on you remembering every follow-up.
- ClickBook. An operating system for photographers: leads, proposals, contracts, payment plans, invoices, shoots, crew, the editing queue, social posts and finance in one dashboard, on web and in the phone browser. You connect your own Stripe, Razorpay or PayPal; ClickBook takes no cut and charges no transaction fees. Galleries stay in your own gallery tool.
If you work in India, the post on CRMs for photographers in India covers rupees, GST and UPI. If your budget is tight, free CRM options explains where free tools stop being enough.
Compare
Fill in a table after a short trial of each tool.
| Question | 17hats | Photography CRM | ClickBook |
|---|---|---|---|
| Time to send a proposal with packages | |||
| Payment plan follows event date | |||
| Fees beyond the gateway | |||
| Crew and call sheets | |||
| Editing queue | |||
| Team roles hide prices | |||
| Finance: collected, outstanding, overdue | |||
| Works on a client's phone | |||
| Cost for your team size | |||
| Data export |
Time a single task: a new inquiry to a signed proposal with a payment schedule. Count clicks and decisions. The tool that gets you there with fewer steps usually saves more time over a season.
ClickBook offers a 3-day free trial of Pro with all features and 5 seats, no card needed. The demo shows the flow first.
Switching
Moving between tools is a project, not a click. A calm approach works best.
- Choose a quiet period, away from your busiest bookings.
- Export clients, invoices, contracts and email templates.
- Finish active jobs in the old tool. Don't move half-finished weddings.
- Start new inquiries in the new tool.
- Enter by hand the few live items that must move: upcoming shoots and unpaid invoices.
- Back up the export safely. Our backup strategy shows how to keep records for years.
- Update your website form and links.
- Keep the old account read-only for a few months in case you need to look something up.
Tell clients only what they need to know: that their link will look different. Expect two systems to run side by side for a short while.
Frequently asked questions
What is 17hats?
A business management tool for small businesses and creatives that combines client management, quotes, invoices, contracts and scheduling. Check the vendor's site for its current features and prices.
Why would a photographer look for an alternative?
Usually because they want features specific to photography, such as payment plans that follow the event date, an editing queue or team roles. Others want different pricing or a different feel.
Is a photography-specific CRM better than a general one?
It depends. General tools are flexible and work across industries. Photography tools usually build in packages, shoots and delivery. Test both with a real inquiry.
How do I move without losing data?
Export clients, invoices and templates, finish open jobs in the old tool, start new inquiries in the new one and keep the old account for reference.