Price Increase Email for Photography Clients
Announcing higher prices without losing goodwill: when to send, what to say and two email examples for past and new clients.
In this article
Send a price increase email when the new prices are final, with a clear effective date and a short reason. Keep it brief and warm, state the numbers, and tell people what happens if they book before the date. Do not apologise and do not over-explain. Most clients read price changes as a sign of a busy, growing studio.
Below is how to time it, what to say and two email examples you can adapt.
When to announce
Pick a date for the change first, then work backwards.
- New leads: change the price on your site, your guides and your replies on the effective date. No email needed.
- Open quotes: if you have sent a proposal that has not been accepted, say how long the old price stands. Many studios hold it for a fixed period.
- Past clients: these are the people most likely to rebook for anniversaries, family sessions or a new baby. Tell them early.
- Signed contracts: they keep their price. Do not change what was agreed.
A common rhythm is to announce four to eight weeks ahead, remind people once, and then switch. Choose a calm part of the year, not the middle of your busiest month. See how to raise photography prices for the thinking behind the amount.
What to say
A good announcement has five parts:
- The change, stated in the first sentence.
- The effective date.
- The new price or range.
- A short reason, if you want one.
- What the reader can do next.
Keep it factual. Reasons that work are real ones: your costs have gone up, your editing and delivery are now more detailed, or demand means you take fewer sessions. Avoid a long defence of your work. If you have no reason to give, you do not need one.
Write like you would speak to a client in person. Short sentences. No jargon. No hype.
Email for new leads
This is useful when someone is already in your inbox and asked for prices just before the change.
Subject: Our prices from 1 February Hi Meera, Thank you for your message about your family session. Our prices change on 1 February, so I wanted to share both. Until 31 January, the family session you asked about is 6,000. From 1 February it will be 7,500. It still includes the same 60-minute session and 30 edited photos. If you would like to book at the current price, reply with a date and I will hold it for you. A booking payment confirms it. Warm regards, Studio name
The structure is simple: both prices, the dates and one next step. The numbers are examples. Use your own.
Email for past clients
Past clients like to hear first, and they appreciate it. Thank them, then give the facts.
Subject: A note about our prices Hi Arjun, A quick note for past clients. From 1 March our session prices will go up by about 15 percent. Our team has grown, our editing is more detailed and we are taking fewer sessions each month. If you were planning a session this year, you are welcome to book at the current prices until 15 February. Just reply and we will find a date. Thank you for trusting us with your photos. It has meant a great deal. Studio name
You can say "about 15 percent" or give actual prices. Whichever you choose, be consistent in all your messages so no one feels misled. For ideas on keeping your past-client list warm, see maternity and family sessions, where repeat bookings are common.
Grandfathering
Grandfathering means letting an existing client keep an older price for a time. It is a choice, not an obligation. If you do it:
- State a deadline and condition. For example, "Booking before 15 February holds the old price."
- Limit it to one session or one package, not all future work.
- Keep a record of who was offered what, so you can answer questions later.
- Do not promise the old price forever. A year or two of loyalty pricing can quietly turn into an unpaid discount.
If a client pushes back, a calm reply works: "I understand. The new price applies from 1 March. If you book before then, you keep the current one." See photography mini session pricing for ways to offer smaller, lower-priced options without cutting your main rates.
Keep the lists straight
A price rise goes smoothly when you know who to tell. You need your open quotes, your recent leads and your past clients in one place, not scattered across inboxes. ClickBook keeps past clients and leads in one list with their dates and notes, which makes it easier to filter who to email. A spreadsheet can do it too, if you keep it current. If you want to see the list view, the demo shows it.
After the date passes, update your website, your proposal templates, your auto-replies and your social profile together. Old prices left in one place cause awkward conversations.
Mistakes to avoid
- Changing prices without a date.
- Apologising or explaining at length.
- Quoting the old price after the change by habit.
- Raising the price on a signed contract.
- Sending the email once and never reminding anyone.
Frequently asked questions
How much notice should I give before raising prices?
Many photographers give past clients and open leads a few weeks to a couple of months, and make the new date clear. Anyone with a signed contract keeps the price in it.
Should I apologise for raising prices?
No. State the change plainly and, if it helps, say what has improved. An apology invites a discount request.
Do I have to email everyone?
Email people who are likely to book again, and anyone with an open quote. For new inquiries, simply publish the new prices and quote at the new rates.
Can I keep an old price for loyal clients?
You can, and it is your choice. If you do, put a deadline and a clear condition on it so it does not become permanent by default.